Long-term customer, Heartlands Hospital knew who to turn to when they needed ward furniture in a hurry.
With a week to go before they opened a new ward, ahead of the winter pressure season, they asked Ocura to provide a range of furniture.
Within an hour and half of receiving the hospital’s request for a quote, we had provided an estimate and overview of all of the products required.
Less than three working days later the furniture had been delivered and installed at the hospital – two days ahead of our standard five-day promise!
In total 62 items of furniture were delivered and installed at the hospital.
Everything was provided ahead of time and within budget.
- Client Heart of England NHS Trust
- Client Status NHS Trust
- Location Heartlands Hospital
- Value £13,000
- Task To provide furniture for a new ward opening in just six working days.
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"The recliner chairs, tables and saddle stools are great. We would certainly recommend them.
"We were impressed with the prompt delivery and high levels of customer support."
"We are thrilled with our new chairs - the parents find them extremely comfortable and the nurses find them easy to use and move."
"We sometimes ask the impossible but you are always there to help"
"Whatever you need from a hospital trolley our Clini-Cart range fits the bill."
"The best price and excellent service – we will definitely be using you again."
I’ve never know such a big order be in place as quickly as they did